Brayleys Cars Servicing Your local Brayley Mazda Service Centres are open Monday to Friday for servicing by appointment only. To safeguard Brayleys staff and customers, we’ve put social distancing and safety measures in place. Rest assured, we’ll continue to offer you the very best customer experience.

MAZDA SERVICING

WE’RE OPEN FOR MAZDA SERVICING

Your local Brayley Mazda Service Centres are open Monday to Friday for servicing by appointment only. To safeguard Brayleys staff and customers, we’ve put social distancing and safety measures in place. Rest assured, we’ll continue to offer you the very best customer experience.

Should your car require a service or MOT, you can make a servicing appointment online or by phone. Our friendly Mazda Service team is here to answer all your servicing questions and enquiries.

Look out for regular updates on Facebook and via our email newsletter (you can sign up for it here).

MAZDA SERVICING FAQS

I NEED MY CAR SERVICING URGENTLY. CAN I JUST BRING IT IN?

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Sorry, but to safeguard our staff and customers, we’re currently open by appointment only. If you arrive at one of our Service Centres without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our Service team.

HOW WILL I KNOW WHAT TO DO FOR MY SAFETY WHEN I BRING MY CAR IN?

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If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow government guidelines here.

When you arrive for your servicing appointment, our customer teams will give you instructions on what to do. You’ll see that our Service Centres look a little different, with social distancing signs, floor markings and screens.

You’ll be asked to sanitise your hands, wear a mask, maintain social distancing and comply with our hygiene measures. We’ve restricted or suspended our customer waiting areas and no refreshments will be available. We’ll only open the customer toilets on request, so we can make sure they’re thoroughly cleaned after every use.

WHAT HAVE YOU DONE TO FOLLOW GOVERNMENT GUIDELINES ON SAFETY?

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For your protection, as well as that of our staff, our vehicle handover procedures are designed to maintain the recommended two-metre distance at all times. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit.

We’ll regularly disinfect surfaces and door handles, as well as protecting paperwork and keys. We’ll clean your car before we work on it and use seat covers and steering-wheel covers for additional safety. We’ll sanitise your car again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all disinfected.

We’re also able to use an anti-viral machine to sanitise your air-conditioning system, difficult to reach areas and porous surfaces inside your car. Contact us for more information.

MY MAZDA SERVICE WAS DUE DURING LOCKDOWN. HAS MY WARRANTY BEEN AFFECTED?

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For Mazda Warranty enquiries, we currently recommend that you check on the manufacturer’s website for details on services and warranty validity. We would advise you to arrange a service once restrictions have been lifted and it’s convenient for you to do so. Look out for warranty information updates on our website.

I’VE BEEN NOTIFIED ABOUT A RECALL ON MY CAR. WHAT’S YOUR ADVICE?

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Contact us. We’ll advise you on the best course of action, depending on the nature of the recall.

MY MOT HAS RUN OUT. WHAT SHOULD I DO?

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If your MOT expired before 30th March 2020, get in touch with us for advice on your particular circumstances.

If your MOT expired between 30th March and 31st July 2020, the government extended the MOT due date by six months. You should check when that extension runs out and contact us to book your car in for its MOT. Normal MOT testing rules were reinstated from 1 August.

If you’re not sure when your MOT will expire or whether it might already have run out, you can check on the government website.  You can also find more information about MOTs on our MOT information page.

HOW CAN I BE SURE MY CAR HAS BEEN PROPERLY SANITISED AFTER YOU WORK ON IT?

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We’ll clean your car thoroughly before our staff work on it. We also use seat covers and steering-wheel covers for additional safety. We’ll clean it again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all sanitised.

MY CAR WON’T START. WHAT SHOULD I DO?

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If you have not used your car for some time, there’s a good chance that the battery is flat.

In the event of a breakdown, if your vehicle is still under warranty you can benefit from Mazda Roadside Assistance by calling 0800 777 179.

If you’re covered by the AA, RAC or another recovery service, you may be able to request assistance to get your car started at home. Even if you’re not a member, in an emergency, the AA can supply and fit a battery at home if required. Find details here

HOW OFTEN AND FOR HOW LONG SHOULD I RUN MY CAR IF I’M NOT ABLE TO GET OUT?

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If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it. If you’re concerned about your battery, using a smart charger or periodically running your car for about 15 minutes once a week or so should keep the battery power topped up.

WHEN IS MY MAZDA SERVICE DUE?

Find the answer in our handy guide “How Often Should I Service My Mazda”?

WHAT IS MAZDA SERVICING?

Mazda servicing is a range of maintenance and aftersales care. Regular servicing is essential to maintain the optimal comfort, safety, efficiency, reliability and performance of your car.

FIND OUT ABOUT MAZDA SERVICING AT BRAYLEYS

BRAYLEYS - LOCAL MAZDA GARAGE EXPERTISE

Customer satisfaction is our highest priority. Regardless of your car’s age, model or mileage, when you choose Brayley Mazda for your car servicing here’s what you can expect:

  • A range of Car Service Plans to suit all requirements and budgets
  • Highly trained technicians
  • Mazda garage facilities
  • Specialist diagnostics equipment and software updates
  • Genuine Mazda parts and accessories
  • Log your Mazda Digital Service Record
  • Update your Mazda Service History
  • Preserve your Mazda Warranty


Our promise to you is to treat your car like it was our own. Whether it’s a full service or an MOT, we’ll look after it better than anyone else. And that’s a promise. Our helpful staff are on hand to guide you through servicing and maintaining your car. Get in touch today.

BRAYLEY MAZDA – YOUR LOCAL MAZDA SPECIALIST

For more information on the Mazda Car Servicing, please call or send us an email

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