NissanConnect Services App


The NissanConnect Services app offers remote access to safety and
convenience features, provides vehicle information and lets you
program personalised alerts.

WHAT IS NISSANCONNECT SERVICES?

The NissanConnect Services app allows you to connect and control your car remotely from your smartphone. Imagine a world where you can connect to your navigation system with live traffic updates while listening to your favourite music via your streaming system. NissanConnect Services has all this and more. Even when you are away from your car, you can stay connected.

With the new App update (3.2.0) you can now conveniently subscribe to paid services ahead of time for uninterrupted service. The Nissan Connect App is now available on Apple Watch, allowing you enhanced accessibility and convenience on your wrist! 

HOW TO GET CONNECTED

  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
Download

Download the NissanConnect Services app to your smartphone like you would for any other app from your App Store or Google Play Store.

Download from Apple App Store

Download from Google Play Store
Sign in or register

Next, you need to create a NissanConnect Services account if it’s your first time using the app or sign in if you’re an existing user.
Enter your vehicle identification number (VIN) in the app

Once logged into the app, enter your VIN. You can find your 17-digit VIN located either on your vehicle registration certificate or on the outside of your car. This is placed on the driver’s side where the dashboard meets the windscreen. Once you have typed in your VIN, you should now be able to pair your car with the app.
Get the pairing code from your in-car screen

Turn on the infotainment system in your car, then: Info > NissanConnect Services > Information Channels > Account information > Car Pairing Code

If the 'Account Information' folder does not appear you will need to ‘Edit Channel List’ and choose 'Yes', then navigate back to the 'Account Information' page.
Enter your pairing code to the app

Return to the app and enter the pairing code. It will confirm that your services are being activated. As soon as it's done, you're good to go.
Troubleshooting

If you still cannot connect the app and your car:
  • Turn on your car and wait two minutes for the system to load
  • Update the infotainment software by browsing through
  • Refresh the system by closing the NissanConnect Services App from your Task Manager and re-opening it


Nissan Connect

WHAT YOU CAN DO WHEN CONNECTED

Remote Control Services

Smart Alerts

Vehicle Health

Driving History & Analysis

Nissan Help & Assistance

NISSANCONNECT ELECTRIC VEHICLE APP

Created for previous electric vehicle generations (prior to 2019), the NissanConnect EV app allows you to manage unique electric vehicle functions from your smartphone, access charging information and climate control remotely.

Nissan Connect

Remote Charging
You can start charging your electric vehicle remotely with the app, whenever it's convenient for you.

Battery Monitoring
The NissanConnect EV app keeps a constant eye on your electric vehicle's battery level, to help ensure you're always charged and ready to go when you need it.

Climate Control
Pre-heat or pre-cool your car as you like, when you like, from the comfort of your home or office.

Range Management
Always know how far you can go with driving range data sent directly to your smartphone.

Download the NissanConnect EV app from the App Store

NISSANCONNECT SERVICE FREQUENTLY ASKED QUESTIONS

Where can I find my vehicles pairing code?

Where can I find my VIN?

Can I use Bluetooth in my Nissan?

I've forgotten my login details, what can I do?

Do I need to create an account on the Nissan website?

Why isn't my VIN accepted?

Why didn't I receive my confirmation email?

What can I do on the new Apple Watch App?

What is Subscribe in Advance (SiA)?

Apple

Apple NissanConnect

Google

Google NissanConnect