Brayleys Privacy Statement

Your personal information is yours and you control what we do with it.

At Brayleys we respect your privacy and the confidentiality of any Information we hold about you, and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us.

What do we mean by 'data'?

In this context 'data' refers to any personal information that we have about you. It can include:

  • Any means of identifying you, such as your name, your driving licence or national insurance number. Any online means of Identifying you such as your IP address
  • Your contact details, such as your home or work address, phone numbers and email address
  • Economic data - this could include details of your Income, for example, that you may give us when entering into a finance agreement
  • Sensitive personal data- this could include details of your state of health, for example, that you may give us when entering into a Motability purchase
  • Your current and future vehicle information, such as the registration or Chassis number
  • Interests, such as your hobbies

How do we use your data?

We will use your data to contact you, this may be in the form of marketing with offers and updates, regarding care of your vehicle, or invoices etc. related to accounts. We will only contact you via the means you have provided to us and agreed to us using.

The forms of contact we use are:

  • Email
  • Text Message
  • Direct Mail
  • Phone calls

Marketing offers and updates include:

  • Offers and news letters
  • Event and sale weekends
  • Keeping in touch to see how you are getting on with your current vehicle
  • Prize Draws
  • New Models arriving

Care of your Vehicle includes:

  • Service and MOT reminders
  • Health Check Letters
  • Product Updates

Accounts:

  • Statements
  • Invoices
  • Payment Reminders

Cookies

We are providing this information as part of our on-going efforts to ensure the best possible customer service, making sure you have all the information regarding your privacy when using our website. Cookies are small text files which are placed on your computer by websites you visit. They are widely used to make websites work, or run more efficiently, cookies can't harm your computer. Cookies hold the information you type while navigation through the sales procedure when making a purchase, if you block cookies you will be unable make a purchase using the website. We may use Analytic software to analyse the use of this website. Analytic software generates anonymous statistical and usage information by means of cookies, for example, the number of times a page is visited, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. For the site to operate correctly, you need to have cookies enabled. If you decide not to enable cookies, you can still browse the site but many some features may not be available. By using our website you are giving your consent to us using cookies, You can withdraw your consent at any time. You can also remove our cookies using the Windows Disk clean up function or third party computer maintenance/cleaning software. Most browsers allow you to reject cookies, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and use the sliding selector to set your preferences. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Third Party cookies

You might notice some cookies on our website that are not related to us. This is because some of the pages on our site contain embedded content from third-party websites - like a video from YouTube for example. Because this content is from another website, we don’t control the setting of these cookies. If you want to change your cookie preferences, check the third-party websites for information on how to manage their cookies.

Cookie Name Purpose
Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports to help improve the site. All information is collected in an anonymous form.
Google Maps PREF GAPS SID HSID NID SNID W6D Khcookie These cookies are used by Google Maps who provide our Brayley Centre locations. They contain no personal or sensitive date.
Facebook _e_3Pnw_0 act datr wd reg_ext_ref reg_fb_gate reg_fb_ref lsd These cookies allow Facebook users to interact with the website and like our content.
UCL fv sifrFetch lastSearch last-se-wflw last-se-wflw CLS These cookies enable the functionality of the Used Car Locator, allowing you to search our used car stock.

What are my rights under the GDPR?

You are put in control of your data. Practically, this means that you must give your consent before we can hold any data about you. Under the General Data Protection Regulation you have a number of individual rights:

  • Right to be informed
  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision making including profiling

To make a subject data request please email our Data Protection Champion, Amy Brayley at This email address is being protected from spambots. You need JavaScript enabled to view it.

What should I do now?

If you no longer wish to receive certain forms of marketing from Brayleys please contact Amy Brayley on 01582 464100 or email her at This email address is being protected from spambots. You need JavaScript enabled to view it.

You also have the right to be completely forgotten by us which requires us to remove any data we hold on you. Please note that this could be problematical if we are providing you with any ongoing services.

Data Protection Champion

Any data protection issues can be directed to our Data Protection Champion, Amy Brayley.

Post:
Amy Brayley
17 Luton Road,
Harpenden,
Hertfordshire AL5 2UA

Phone: 01582 464100

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The GDPR: putting you in control

To find out more about the GDPR and our use of your data, please send us a data enquiry

Data Enquiry Right to be forgotten