Mazda Servicing

Mazda Servicing

WE’RE OPEN FOR MAZDA SERVICING

BOOKING YOUR MAZDA SERVICE

Following the latest government COVID-19 guidelines, we’re pleased to advise that some Brayley Mazda Service Centres are now open. We’ve put social distancing and safety measures in place, to offer you the very best customer experience.

To safeguard Brayleys staff and customers, we’re opening for Mazda servicing by appointment only. Should your car require a service or MOT, we’re taking servicing appointments online or by telephone. Our Mazda Service team would be pleased to answer all your servicing questions and enquiries.

Look out for regular updates on Facebook and via our email newsletter (you can sign up for it here).

Contact us Book a service online Email the service team 

Brayley Mazda Covid-19 appointments


MAZDA SERVICING INFORMATION

Our top priority at Brayley Mazda is to safeguard our staff and customers, so we are currently open by appointment only. In order to ensure the smooth running of the servicing schedule, please arrive for your appointment on time. If you arrive at one of our Service Centres without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety.

You should have received a rescheduled appointment if you had a previous Service booking. You can now make a new appointment by booking online or by telephone. You’ll find all you need to know about the government MOT extension and booking an MOT appointment on our MOT information page. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our Service team.

Brayley Mazda Covid-19 hygiene


HYGIENE

When you arrive for your servicing appointment, our customer teams will give you instructions on what to do. You’ll see that the dealerships and Service Centres look a little different, with social distancing signs, floor markings and screens.

Sanitising and hygiene measures are being put in place in all customer areas and in some showrooms, customer waiting areas have been restricted or suspended. No refreshments will be available and customer toilets will only be opened on request, so we can make sure they’re thoroughly cleaned after every use.

Brayley Mazda Covid-19 social distancing


Social Distancing

For your protection, as well as that of our staff, our vehicle handover procedures are designed to maintain the recommended two-metre distance at all times. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit.

We’ll be regularly disinfecting surfaces and door handles, as well as protecting paperwork and keys. We’ll clean your car before we work on it and use seat covers and steering-wheel covers for additional safety. Your car will be sanitised again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all disinfected.

We’re also able to use a fogging machine to sanitise your air-conditioning system, difficult to reach areas and porous surfaces inside your car. Contact us for more information.

If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow Government guidelines here

MAZDA SERVICING FAQs

CAN I BOOK A SERVICE?

Yes. You can now make a servicing and/or MOT appointment at your local Brayley Mazda dealership by booking online or by telephone.

MY SERVICE WAS BOOKED. WHAT SHOULD I DO NOW?

If your Mazda Service was booked in at one of our dealerships, you should have received notification of its cancellation. Contact us us if you would like to reschedule your Service appointment.

MY MAZDA SERVICE IS DUE. WILL IT AFFECT MY WARRANTY?

For Mazda Warranty enquiries, we currently recommend that you check on the manufacturer’s website for details on services and warranty validity. We would advise you to arrange a service once restrictions have been lifted and it’s convenient for you to do so. Look out for warranty information updates on our website.

MY CAR WAS BOOKED IN FOR A RECALL. WHAT IS YOUR ADVICE?

Contact us. We’ll advise you on the best course of action depending on the nature of the recall.

MY MOT IS ABOUT TO RUN OUT. WHAT SHOULD I DO?

If your MOT expired before 30 March 2020, get in touch with us for advice on your particular circumstances.

If your MOT expired after 30 March 2020, the government has extended the MOT due date by six months. You don’t need to take any immediate action.

You’ll find more information about Mazda MOTs on our MOT information page.

If you bring your car in for work to be carried out, we will clean it thoroughly before our staff work on it and use seat covers and steering-wheel covers for additional safety. We will clean it again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all sanitised.

MY CAR WON’T START, WHAT SHOULD I DO?

If you have not used your car for some time, there’s a good chance that the battery is flat.

In the event of a breakdown, if your vehicle is still under warranty you can benefit from Mazda Roadside Assistance by calling 0800 777 179.

If you’re covered by the AA, RAC or another recovery service, you may be able to request assistance to get your car started at home. Even if you’re not a member, in an emergency, the AA can supply and fit a battery at home if required. Find details here

HOW OFTEN AND FOR HOW LONG SHOULD I RUN MY CAR IF I’M NOT ABLE TO GET OUT?

If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it. If you’re concerned about your battery, using a smart charger or periodically running your car for about 15 minutes once a week or so should keep the battery power topped up.

MAZDA SERVICE BOOKINGS

You should have received a rescheduled appointment if you had a previous service booking. You can now make new Service bookings online from 1st June. If you’re a key worker, at risk or have an urgent servicing requirement,

Find out about the government MOT extension and booking an MOT appointment on our MOT information page.

Book a service Enquire online 


WHEN IS MY MAZDA SERVICE DUE?

Find the answer in our handy guide “How Often Should I Service My Mazda”?

 

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What is Mazda Servicing?

Mazda servicing is a range of maintenance and aftersales care. Regular servicing is essential to maintain the optimal comfort, safety, efficiency, reliability and performance of your car.

Find out about Mazda Servicing at Brayleys

Brayleys - Local Mazda Garage Expertise 

Customer satisfaction is our highest priority. Regardless of your car’s age, model or mileage, when you choose Brayley Mazda for your car servicing here’s what you can expect:

  • A range of Car Service Plans to suit all requirements and budgets
  • Highly trained technicians
  • Mazda garage facilities
  • Specialist diagnostics equipment and software updates
  • Genuine Mazda parts and accessories
  • Log your Mazda Digital Service Record
  • Update your Mazda Service History
  • Preserve your Mazda Warranty

Our promise to you is to treat your car like it was our own. Whether it’s a full service or an MOT, we’ll look after it better than anyone else. And that’s a promise. Our helpful staff are on hand to guide you through servicing and maintaining your car. Get in touch today.

Brayley Mazda – your local Mazda specialist

To find out more about our excellent range of services, please call or send us a Servicing enquiry

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