Mazda Takes Gold Award for Customer Service

Mazda wins Feefo Gold Award

Feefo Gold Trusted Service Award 2020

Real customers like you are at the heart of Feefo reviews. That’s why Mazda is so proud to have achieved Gold Trusted Service status. This Gold Award recognises Mazda’s attention to customer service and to producing reliable, quality products.

Come along to any of our Brayley Mazda dealerships and you’ll find the same attention to quality and customer service.

Over the course of 2019, over 97% of Mazda customers awarded the company either four stars or the top, five-star rating. That was 2,773 reviews giving the company an average 4.8 out of a possible top score of 5. You can see the Feefo reviews on the Mazda website. The reviews are by car model and are under headings for different aspects of each car’s performance. For example, the MX-5 comes in with a top 5 out of 5 score for ‘Fun to Drive’. We wouldn’t expect anything else!

Steph Heasman, Director of Customer Success at Feefo, commented on Mazda’s achievement: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.” That’s Mazda and that’s Brayley Mazda!

Gold standard cars from Brayleys

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