COVID-19 secure measures - keeping you safe in our dealerships. Brayley's Response to COVID-19. Read more

KIA SERVICING

WE’RE OPEN FOR KIA SERVICING

BOOKING YOUR KIA SERVICE

Following the latest government COVID-19 guidelines, we’re pleased to advise that Brayley Kia Service Centres are now open. We’ve put social distancing and safety measures in place, to offer you the very best customer experience.

To safeguard Brayleys staff and customers, we’re opening for Kia servicing by appointment only. Should your car require a service or MOT, we’re taking servicing appointments online or by telephone. Our Kia Service team would be pleased to answer all your servicing questions and enquiries.

Look out for regular updates on Facebook and via our email newsletter (you can sign up for it here).

Contact us Book a service online Email the service team

 

Brayley Kia Covid-19 appointments

KIA SERVICING INFORMATION

Our top priority at Brayley Kia is to safeguard our staff and customers, so we are currently open by appointment only. In order to ensure the smooth running of the servicing schedule, please arrive for your appointment on time. If you arrive at one of our Service Centres without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety.

You should have received a rescheduled appointment if you had a previous Service booking. You can now make a new appointment by booking online or by telephone. You’ll find all you need to know about the government MOT extension and booking an MOT appointment on our MOT information page. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our Service team.

Brayley Kia Covid-19 hygiene


HYGIENE

When you arrive for your servicing appointment, our customer teams will give you instructions on what to do. You’ll see that the dealerships and Service Centres look a little different, with social distancing signs, floor markings and screens.

Sanitising and hygiene measures are being put in place in all customer areas and in some showrooms, customer waiting areas have been restricted or suspended. No refreshments will be available and customer toilets will only be opened on request, so we can make sure they’re thoroughly cleaned after every use.

Brayley Kia Covid-19 social distancing


SOCIAL DISTANCING

For your protection, as well as that of our staff, our vehicle handover procedures are designed to maintain the recommended two-metre distance at all times. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit.

We’ll be regularly disinfecting surfaces and door handles, as well as protecting paperwork and keys. We’ll clean your car before we work on it and use seat covers and steering-wheel covers for additional safety. Your car will be sanitised again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all disinfected.

We’re also able to use a fogging machine to sanitise your air-conditioning system, difficult to reach areas and porous surfaces inside your car. Contact us for more information.

If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow Government guidelines here


KIA SERVICING FAQs

 

CAN I BOOK A SERVICE?

Yes. You can make a servicing and/or MOT appointment at your local Brayley Kia dealership by booking online. We’re planning to reopen our Service Centres on 1st June. Check our websites for regular updates.

MY SERVICE WAS BOOKED. WHAT SHOULD I DO NOW?

If your Kia Service was booked in at one of our dealerships, you should have received notification of its cancellation. Service appointments will need to be rescheduled when we reopen. Check our website for the latest information or contact us if you have a specific Kia Servicing enquiry.

MY KIA SERVICE IS DUE. WILL IT AFFECT MY WARRANTY?

For Kia Warranty enquiries, we currently recommend that you check on the manufacturer’s website for details on services and warranty validity. We would advise you to arrange a service once restrictions have been lifted and it’s convenient for you to do so. Look out for warranty information updates on our website.

MY CAR WAS BOOKED IN FOR A RECALL. WHAT IS YOUR ADVICE?

Contact us. We’ll advise you on the best course of action depending on the nature of the recall.

MY MOT IS ABOUT TO RUN OUT. WHAT SHOULD I DO?

If your MOT expired before 30 March 2020, get in touch with us for advice on your particular circumstances.

If your MOT expired after 30 March 2020, the government has extended the MOT due date by six months. You don’t need to take any immediate action.

You’ll find more information about Kia MOTs on our MOT information page.

If you bring your car in for work to be carried out, we will clean it thoroughly before our staff work on it and use seat covers and steering-wheel covers for additional safety. We will clean it again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all sanitised.

MY CAR WON’T START, WHAT SHOULD I DO?

If you have not used your car for a week or more and your car won’t start, your battery is probably flat.

Kia Roadside Assistance is a package designed for Kia owners. Provided by the RAC you are covered for 12 months with every new (from the date of first registration) or approved used Kia. Call 0330 159 0418.

If you are covered by the AA or RAC, you should be able to request assistance to get your car started after a flat battery. Even if you are not a member, in an emergency the AA can supply and fit a battery at home if required. Find details here.

HOW OFTEN AND FOR HOW LONG SHOULD I RUN MY CAR IF I’M NOT ABLE TO GET OUT?

If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it. If you’re concerned about your battery, using a smart charger or periodically running your car for about 15 minutes once a week or so should keep the battery power topped up.

 

Book a service Enquire online

 

WHEN IS MY KIA SERVICE DUE?

Find the answer in our handy guide “How Often Should I Service My Kia”?

 

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Why choose Brayleys for your Kia Servicing?

Great customer service and complete customer satisfaction come as standard at Brayleys. And as your local Kia servicing centre, you can also expect the highest levels of Aftersales care for your car:

  • Book you Kia Approved service online
  • A range of Service Plans for all requirements and budgets
  • Highly skilled, manufacturer trained technicians
  • Genuine Parts with a two-year warranty
  • Specialist diagnostics and software
  • Update your Service History
  • Preserve your Kia Warranty

Did you know Brayleys also do MOTs? Combining your car service or repair with your annual MOT is a great way to save both time and money. We look after every car that comes through our doors as if it were our own. Our helpful staff are on hand to answer your servicing questions. You’ll find your local Brayleys dealership in Hertfordshire, Oxfordshire & London area. Get in touch today.

Cut your Kia servicing costs at Brayleys

To find out more about Kia servicing and maintenance, call or Kia Servicing enquiry