Brayley Kia COVID-19 Information Page

We’re reopening for sales and servicing on 1st June

How we’re working to keep you safe from COVID-19


Brayley Kia Reopening Date

Following the latest Government COVID-19 guidelines, we’re pleased to advise that we’ll be reopening some of our dealerships on 1st June. Our Service Centres and showrooms are being prepared to offer you the very best experience while maintaining social distancing and other safety measures.

We’ll be sending out regular updates on Facebook as well as via our email newsletter (you can sign up for it here), so be sure to keep an eye out. Thank you for your continued support and we look forward to welcoming you back to Brayley Kia very soon. Stay safe and keep well!


Brayley Kia Covid-19 appointments


Our top priority at Brayley Kia is to safeguard our staff and customers, so we’ll be opening by appointment only. In order to ensure the smooth running of the schedule, please arrive for your appointment on time. If you arrive at one of our dealerships without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety.


Arrange servicing appointment Arrange sales appointment


Brayley Kia Covid-19 hygiene


When you arrive for your appointment, our customer teams will give you instructions on what to do. Sanitising and hygiene measures are being put in place in all interior and exterior customer areas. For example, showroom vehicles will be kept locked, no refreshments will be available and customer toilets will only be opened on request, so we can make sure they’re thoroughly cleaned after every use.

We’ll be regularly disinfecting surfaces and door handles, as well as protecting paperwork and keys. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit. Contact us for more information.


Brayley Kia Covid-19 social distancing

Social distancing

You’ll see that the dealerships and Service Centres will look a little different. We’ve invested in social distancing signs, floor markings and screens. In some showrooms, customer waiting areas have been restricted or suspended. For your protection, as well as that of our staff, our latest vehicle handover procedures are designed to maintain the recommended two-metre distance during your time at the dealership.

If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow government guidelines here


Kia Servicing

We’re prioritising previous service bookings and you should have received a rescheduled appointment. You can also make new service bookings online. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our service team. Find more information on our Kia Servicing information page.

You’ll find all you need to know about the Government MOT extension and booking your MOT appointment on our MOT information page.


Servicing info Email servicing team MOT info


Brayley Kia Covid-19 new cars used cars reserve online

Kia Sales - Reserve online

Browse our extensive stock of new Kia cars and Approved Used Kia cars. You’ll find a superb selection from the fun-loving Picanto, the Ceed, the best-selling Kia Sportage through to the ProCeed or exciting All-New Kia XCeed Coupé Crossover.

We’ve introduced a new service where you can reserve a new car or reserve a used car for just £99*.

Your new car will be ready and waiting for you to collect, following our COVID-19 vehicle handover procedures. At Brayley Kia Online, our sales team is here to answer all your Kia Sales enquiries and questions.


Approved used Kia cars Email sales team New Kia cars


Brayley Kia Covid-19 FAQs


Take a look at our most frequently asked questions below by clicking the arrow to reveal the answers.



A. For car showroom sales, some of our dealerships will open from 1st June. Our teams are working hard to put in place measures to protect staff and customers, making your visit as safe and enjoyable as possible.

Our Sales teams are online to answer your questions on New and Used cars. Contact the sales team


A. Yes. Select your choice of New Kia Cars in stock or browse our extensive range of Approved Used Kia Cars and reserve online. We’ll arrange an appointment for you to collect your car when convenient after 1st June.


A. Our showrooms are temporarily closed until 1st June and so road tests are not currently available. However, a Video Test Drive is a convenient way to see your choice of New or Used car from the comfort of your home.


A. You should have been contacted if you have ordered a car to arrange collection at a convenient time after 1st June. Contact our sales team who will be happy to help.


Dear Customers,

I hope you and your family are keeping safe and well.

I’m pleased to inform you that we’re planning to reopen some Brayleys dealerships on 1st June 2020. Our teams are working hard in preparation to ensure the highest levels of safety and protection, whilst offering you the best possible customer experience. We’re all looking forward to welcoming you back to our dealerships soon for Sales and Servicing.

For those at risk or taking extra care at home, we’re pleased to continue supporting you via Brayleys Online, giving you access to a range of connected services. We've introduced new communication channels including Live Chat, as well as online reservations for new and used cars.

We’re committed to working together throughout the COVID-19 period, taking care of our customers and staff, looking after each other.

We look forward to seeing you again at one of our Brayleys dealerships very soon.

Take care and stay safe,

Paul Brayley

Managing Director



Brayley Kia Covid-19 email

Keep up-to-date

We'll be sending out regular updates on our social media and via email. You can sign up to our email newsletter here.

Thank you for your support, it really means a lot. We look forward to welcoming you back to one of our dealerships again soon. Stay safe and keep well!





Contact servicing team Contact sales team


*Reservation Terms and Conditions as of 20.04.2020 apply to any reservation of a vehicle you make with Brayleys Cars Ltd over the telephone or by email. The reservation is not a contract for the sale of the vehicle or an offer to sell you the vehicle at a specific price. You are not obliged to purchase the Vehicle and we are not obliged to accept any offer you make to purchase the Vehicle. We will provide you with any information about the Vehicle on request. The images of vehicles on our website are for illustrative purposes only. Any reservation you request is subject to acceptance by us. We may not accept a reservation for any reason. All reservations are subject to the stock and are made on a first-come, first-served basis. We cannot guarantee that vehicles displayed on the site will be available for reservation. To make a reservation you are required to pay a deposit of £99 including VAT payable by bank transfer. If you decide not to purchase the Vehicle we will refund your deposit. If you decide to purchase the vehicle, we will retain the deposit as part payment towards the purchase price. We will reserve the Vehicle for you until an agreed date unless you cancel the reservation or inform us that you do not wish to purchase the Vehicle. Unless cancelled or otherwise agreed, reservations will be valid until 3 days after the business re-opens. After this time, reservations will be cancelled and refunded. Either party may cancel the reservation for any reason. Terms and conditions apply.