BRAYLEY KIA COVID-19 INFORMATION

UPDATED 5TH JANUARY 2021

At Brayley Kia, we’re working hard to keep our customers and our team safe: 

• Our sales departments are open online for all your sales enquiries – buy a new or used car from home

• We’re offering a safe and secure, Click & Collect service for contact-free collection and home delivery

• Our aftersales departments are fully open by appointment for servicing and more

• Our Live Chat sales team is available every day, 5 am to midnight


Following the announcement of a new, full lockdown across England and Scotland from 4th January 2021, we want to reassure you that the safety and wellbeing of our customers and team will continue to be our top priority.

Please see the details below to find out how this latest announcement affects Brayley Kia Dealerships:

With the whole of England now in lockdown, our showrooms will unfortunately remain closed. However, our team will be working online for all your sales enquires.

Our Click & Collect and Home Delivery services remain fully active, and you can get in touch via the website, phone, and Live Chat  💬, available from 5am to midnight.

All our Aftersales departments will remain open by appointment for servicing, maintenance and repairs. We’ll continue to do everything we can to keep your car in the best condition for any journey you have to make.

As soon as the restrictions change and the lockdown is lifted, we will update you. In the meantime, please stay safe and healthy.

If you have any questions, please don’t hesitate to contact us. We look forward to hearing from you.

Putting your safety first

The safety and wellbeing of our customers and our team will always take precedence. When you bring your car to us for servicing we’ll be observing all the latest guidelines to ensure your visit is safe, and our team will be on hand if you have any questions.

To ensure we can maintain social distancing, please get in touch to make an appointment before your visit. We’ll also talk you through all the extra health and safety measures we’ve put in place, so you’ll know what to expect and we’ll be following Government guidelines closely.

If you have any questions, please get in touch. We’re here for you, however you need us – online, in-person, on the phone, via live video, or via Live Chat.

Servicing

Our servicing operations will remain open by appointment, Monday to Friday, for all your service, MOT and repair requirements. There have been no announcements regarding further MOT extensions. If you have an MOT booked, we recommend keeping your existing appointment.

There have been no announcements regarding further MOT extensions. If you have an MOT booked, we recommend keeping your existing appointment.

To book a new MOT, service or repair appointment, please get in touch. 

Sales

All our sales departments are now open online for all your new and used car sales enquiries. With our Brayleys @Home service, you can:

• Reserve a new or used car online • Receive a finance quote or part-exchange valuation • Arrange contactless collection via our Click & Collect service • Have a remote sales consultation via live video link 🎥🔗

What is Click & Collect?

Click & Collect is a fast, easy, and safe way to buy an Approved Used Car from Brayleys. Simply choose your model from our wide selection of used cars and reserve online for just £99 (fully refundable if you change your mind).

Then, choose to Click & Collect from your local Brayleys dealership, or book a contactless home delivery at a time that suits you. It’s as easy as that! And you can rely on our 14-day, money-back guarantee* if you want to return your car for any reason.


Reserve your next car for just £99**

Reserve a new or used car for just a £99 deposit online, if you change your mind, it’s fully refundable.

Name *
Contact Number *
Email *
Dealership *
Enquiry Type *
Enquiry *

*Click and Collect Terms and conditions:

If, and only if, the Customer has acted as an individual (including sole traders) acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession and this Agreement has been completed without any face to face contact between us and you, or anyone acting on your or our respective behalf, you may give notice to cancel this Agreement within 14 days without giving any reason.

This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods. To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement (e.g. a letter sent by post, fax or email) to our address as set out overleaf. You may use the attached model cancellation form if you wish.

To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired. 

If you cancel this Agreement, we will reimburse to you all payments received from you under this Agreement, without undue delay, and not later than:-

a)   14 days after the day on which the we receive the Goods back; or

b)   (if earlier) 14 days after the day you provide evidence that you have returned the Goods; or

c)   If there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this Agreement.

We will make the reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the Goods back or you have sent evidence of having sent back the Goods to us, whichever is the earliest. You should send back the Goods or deliver them back to us at the address shown overleaf, without undue delay and in any event not later than 14 days after the day on which you communicate your cancellation of this Agreement to us.

This deadline is met if you send back the Goods before the period of 14 days has expired. We will require that you bear the cost of returning the Goods to us. 

You must take reasonable care of the Goods and will be responsible for any loss or damage from when they are delivered to you until when they are returned to us. You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.
 

**Reservation Terms and Conditions as of 20.04.2020: apply to any reservation of a vehicle you make with Brayleys Cars Ltd over the telephone or by email. The reservation is not a contract for the sale of the vehicle or an offer to sell you the vehicle at a specific price. You are not obliged to purchase the Vehicle and we are not obliged to accept any offer you make to purchase the Vehicle. We will provide you with any information about the Vehicle on request. The images of vehicles on our website are for illustrative purposes only. Any reservation you request is subject to acceptance by us. We may not accept a reservation for any reason. All reservations are subject to the stock and are made on a first-come, first-served basis. We cannot guarantee that vehicles displayed on the site will be available for reservation. To make a reservation you are required to pay a deposit of £99 including VAT payable by bank transfer. If you decide not to purchase the Vehicle we will refund your deposit. If you decide to purchase the vehicle, we will retain the deposit as part payment towards the purchase price. We will reserve the Vehicle for you until an agreed date unless you cancel the reservation or inform us that you do not wish to purchase the Vehicle. Unless cancelled or otherwise agreed, reservations will be valid until 3 days. After this time, reservations will be cancelled and refunded. Either party may cancel the reservation for any reason. Terms and conditions apply.