HONDA SERVICING  

BOOKING YOUR HONDA SERVICE

Following the latest government COVID-19 guidelines, we’re pleased to advise that some Brayley Honda Service Centres are now open. We’ve put social distancing and safety measures in place, to offer you the very best customer experience.

To safeguard Brayleys staff and customers, we’re opening for Honda servicing by appointment only. Should your car require a service or MOT, we’re taking servicing appointments online or by telephone. Our Honda Service team would be pleased to answer all your servicing questions and enquiries.

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HONDA SERVICING INFORMATION

Our top priority at Brayley Honda is to safeguard our staff and customers, so we are currently open by appointment only. In order to ensure the smooth running of the servicing schedule, please arrive for your appointment on time. If you arrive at one of our Service Centres without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety.

You should have received a rescheduled appointment if you had a previous Service booking. You can now make a new appointment by booking online or by telephone. You’ll find all you need to know about the government MOT extension and booking an MOT appointment on our MOT information page. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our Service team.

HYGIENE

When you arrive for your servicing appointment, our customer teams will give you instructions on what to do. You’ll see that the dealerships and Service Centres look a little different, with social distancing signs, floor markings and screens.

Sanitising and hygiene measures are being put in place in all customer areas and in some showrooms, customer waiting areas have been restricted or suspended. No refreshments will be available and customer toilets will only be opened on request, so we can make sure they’re thoroughly cleaned after every use.

SOCIAL DISTANCING

For your protection, as well as that of our staff, our vehicle handover procedures are designed to maintain the recommended two-metre distance at all times. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit.

We’ll be regularly disinfecting surfaces and door handles, as well as protecting paperwork and keys. We’ll clean your car before we work on it and use seat covers and steering-wheel covers for additional safety. Your car will be sanitised again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all disinfected.

We’re also able to use a fogging machine to sanitise your air-conditioning system, difficult to reach areas and porous surfaces inside your car. Contact us for more information.

If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow Government guidelines here

HONDA SERVICING FAQs