Dacia Servicing

WE’RE OPEN FOR DACIA SERVICING


BOOKING YOUR DACIA SERVICE

Following the latest government COVID-19 guidelines, we’re pleased to advise that some Brayley Dacia Service Centres are now open. We’ve put social distancing and safety measures in place, to offer you the very best customer experience.

To safeguard Brayleys staff and customers, we’re opening for Dacia servicing by appointment only. Should your car require a service or MOT, we’re taking servicing appointments online or by telephone. Our Dacia Service team would be pleased to answer all your servicing questions and enquiries.

Look out for regular updates on Facebook and via our email newsletter (you can sign up for it  here).

Contact us Book a service online Enquire Online

Brayley Dacia Covid-19 appointments


DACIA SERVICING INFORMATION

Our top priority at Brayley Dacia is to safeguard our staff and customers, so we are currently open by appointment only. In order to ensure the smooth running of the servicing schedule, please arrive for your appointment on time. If you arrive at one of our Service Centres without a prior booking, you’ll be asked to wait until the next available appointment to ensure everyone’s safety.

You should have received a rescheduled appointment if you had a previous Service booking. You can now make a new appointment by booking online or by telephone. You’ll find all you need to know about the government MOT extension and booking an MOT appointment on our MOT information page. If you’re a key worker, at risk or have an urgent servicing requirement, please contact our Service team.

Brayley Dacia Covid-19 hygiene


HYGIENE

When you arrive for your servicing appointment, our customer teams will give you instructions on what to do. You’ll see that the dealerships and Service Centres look a little different, with social distancing signs, floor markings and screens.

Sanitising and hygiene measures are being put in place in all customer areas and in some showrooms, customer waiting areas have been restricted or suspended. No refreshments will be available and customer toilets will only be opened on request, so we can make sure they’re thoroughly cleaned after every use.


Brayley Dacia Covid-19 social distancing


SOCIAL DISTANCING

For your protection, as well as that of our staff, our vehicle handover procedures are designed to maintain the recommended two-metre distance at all times. You’ll be asked to clean your hands with disinfectant gel when you arrive and to maintain social distancing throughout your visit.

We’ll be regularly disinfecting surfaces and door handles, as well as protecting paperwork and keys. We’ll clean your car before we work on it and use seat covers and steering-wheel covers for additional safety. Your car will be sanitised again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all disinfected.

We’re also able to use a fogging machine to sanitise your air-conditioning system, difficult to reach areas and porous surfaces inside your car. Contact us for more information.

If you’re experiencing any COVID-19 symptoms, then you should cancel your appointment and follow Government guidelines here

DACIA SERVICING FAQs

CAN I BOOK A SERVICE?

Yes. You can make a servicing and/or MOT appointment at your local Brayley Dacia dealership by booking online. We’re planning to reopen our Service Centres on 1st June. Check our websites for regular updates.

MY SERVICE WAS BOOKED. WHAT SHOULD I DO NOW?

If your Dacia Service was booked in at one of our dealerships, you should have received notification of its cancellation. Service appointments will need to be rescheduled when we reopen. Check our website for the latest information or contact us if you have a specific Dacia Servicing enquiry.

MY DACIA SERVICE IS DUE. WILL IT AFFECT MY WARRANTY?

For Dacia Warranty enquiries, we currently recommend that you check on the manufacturer’s website for details on services and warranty validity. We would advise you to arrange a service once restrictions have been lifted and it’s convenient for you to do so. Look out for warranty information updates on our website.

MY CAR WAS BOOKED IN FOR A RECALL. WHAT IS YOUR ADVICE?

Contact us. We’ll advise you on the best course of action depending on the nature of the recall.

MY MOT IS ABOUT TO RUN OUT. WHAT SHOULD I DO?

If your MOT expired before 30 March 2020, get in touch with us for advice on your particular circumstances.

If your MOT expired after 30 March 2020, the government has extended the MOT due date by six months. You don’t need to take any immediate action.

You’ll find more information about Dacia MOTs on our MOT information page.

If you bring your car in for work to be carried out, we will clean it thoroughly before our staff work on it and use seat covers and steering-wheel covers for additional safety. We will clean it again before we return it to you, ensuring that areas such as door handles, seats, driver controls, the steering wheel, the gear lever and the handbrake are all sanitised.

MY CAR WON’T START, WHAT SHOULD I DO?

If you have not used your car for a week or more, there is a good chance that the battery is flat. Every new Dacia includes Dacia Assistance in the event of a breakdown for 3 years or 60,000 miles. Call 0800 051 2251

If you are covered by the AA or RAC, you should be able to request assistance to get your car started after a flat battery. Even if you are not a member, in an emergency the AA can supply and fit a battery at home if required. Find details here.

HOW OFTEN AND FOR HOW LONG SHOULD I RUN MY CAR IF I’M NOT ABLE TO GET OUT?

If your battery is in good condition, you should be able to leave your car for a couple of weeks without running it. If you’re concerned about your battery, using a smart charger or periodically running your car for about 15 minutes once a week or so should keep the battery power topped up.

 

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Service Plans
Manage your servicing with a Dacia service plan.

 

Dacia Service Plans

A Dacia Service Plan allows you to budget for the cost of your routine servicing with one easy payment. You can choose between two-year and 24,000-mile, three-year and 30,000-mile and three-year and 36,000-mile plans, paying one initial payment for each and then not having to worry about it any further after that.

 

Why Brayleys?

Customer service is of the utmost importance to Brayleys. We want each and every one of our customers to feel like they’re a guest in our own home, every single time they visit us. We understand that every customer is different, and that each one will have slightly different requirements, but we’re determined to make sure we satisfy all of them, no matter what. And we’re here seven days a week to do just that.

Service Promise

You won’t find anywhere else that cares for your car the way Brayleys does. It doesn’t matter what your car has come to us for, from a health check to accident repairs, we will look after it as if it were our own.

 

Benefits of a Unique Brayleys Service:

  • We’ll treat you like a guest in our home and your car as if it was our own
  • We only employ highly skilled, Dacia-trained technicians
  • We use only genuine Dacia parts and accessories
  • We offer fixed prices for all our service and maintenance options
  • Dacia 5 & 7-year Extended Warranty – more peace of mind, for even longer

Brayley Dacia servicing: the common-sense way of servicing your Dacia

To find out more about our excellent range of services, please call or send us a Dacia Servicing enquiry