Brayleys a multi-franchise vehicle dealership network representing Kia, Renault, Mazda, Dacia, Honda and Renault vans with branches across Buckinghamshire, Hertfordshire, North London, Essex and Oxford. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction.
And our customers are really at the heart of everything we do.
“It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our home... Every day. Every time. Without fail. No exceptions”.
- Paul Brayley
Above all, Brayleys is a family business. Paul Brayley started work as an apprentice automobile technician at the age of 16. Now as Managing director, he’s had experience at all levels over his 30-year career.
Needless to say, Paul knows the car business inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has expanded the group from humble beginnings in 2003, to the successful business of today.
Now, another family business, the Dubai-based conglomerate AW Rostamani, has become part of Brayleys though their recent major stakeholder investment. From their first, small-scale business venture in 1954, the Rostamani family now run a multi-billion dollar conglomerate through having remained committed to enriching lives through exceptional products and services. Also with significant experience and expertise in the car industry, they’re the ideal partners to power Brayleys forward in the future.
We have exciting growth opportunities in the years ahead with the expansion of our existing network, investment in staff development as well as exploring new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service.
In order to accomplish those goals, we’re dedicated to providing knowledgeable and professional service and instinctively apply family values every day, and to every customer:
•Friendly- You’ll be assured of a warm welcome and helpful service with a smile
• Trust - Being honest and transparent in all our communications
• Responsible – Buying a car is sometimes a big decision and we’ll help you all the way
• Respect- We treat all customers as individuals with different expectations
•Caring - You can be sure that we’ll go the extra mile to guarantee your satisfaction
Here at Brayleys, we put all our effort into making the purchase of your new car an enjoyable, stress-free experience. This is what we call the Customer Journey. From the moment you browse our websites, email or call our dealerships or walk into one of our showrooms, our expert staff are on hand to guide you in the right direction should you need it. We’ll then accompany you through:
• Taking a test drive • Selecting the right model and specification, be it new or used
• Trading in your current vehicle at a generous price • Giving you the best offers available on new cars
• Arranging Auto Finance and Insurance if required • Getting you on the road
Naturally we’ll look after all your after sales servicing and maintenance requirements as well. Our service teams operate a live service schedule for convenient booking and maximum convenience. Our customers can be sure that their car receives the very highest quality care, where the service history is recorded in detail.
We can see to bodywork and mechanical repairs and replace parts subject to wear and tear such as tyres and batteries as well as MOT’s. We also stock a vast range of accessories to enhance the individuality and practicality of your car. Plus we’re proud supporters of the Motability scheme.
Take a look the fantastic models now available from Kia, Renault, Mazda, Dacia and Honda. From the award-winning, environmentally-friendly, zero emissions All-New Soul EV, to the stunning Honda e or the highly capable All-New Mazda CX-30, some of the world’s best cars are waiting to be discovered, driven and owned at our showrooms.
We’re delighted to have the opportunity to share our passion with you, and should you wish, accompany you on your own Customer Journey.
Thank you and see you soon!
- All the team at Brayleys Cars